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Any time, any place...

My Account gives you access to your account online, 24/7 from any device. Managing your account online with us is safe and convenient, with easy-to-use tools for your busy lifestyle. View your bill online or receive via your inbox, make payments and tell us when you're moving.

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View your bill and receive email or text notifications

Learn how to update bill alert notifications sent by email and/or text. These notifications provide information about bill and payment activity.

How to pay your bill

Pay your bill online through your financial institution or via a credit card payment. If you prefer, you can also have your bill amount automatically withdrawn with our Pre-Authorized Payments or write us a cheque.

  • Automatic payment plan
  • Pay via your bank
  • Pay via credit card

Understand your bill & rates

Learn more about your bill, the factors that make up your charges, and get help with our common bill FAQs. Whether you purchase directly from us or from a third-party gas marketer, click below to better understand your rates and how they apply to you.

You have questions. We have answers.

We're doing everything we can to keep you informed and make it easier to manage your natural gas bills. From tips and rebates that can lower your energy use to payment plans that make budgeting easier, we're here for you.

Get your questions answered

Submit meter reading

We strive to visit every other month to read your natural gas meter. On months we don’t visit your property, you can submit your meter reading online. An up-to-date meter reading helps ensure your bill reflects your most current gas use, and your meter is working safely. Click below to submit a meter reading.

Are you moving?

Submit your move online! The process takes only 2-5 minutes to complete. Simply provide your new address, ensure it falls within our service area, and tell us your move in and move out dates. It's that easy!

My Rental Properties

Managing properties as a landlord can be challenging. We want to make it easier. Let us know how you want to manage your gas service when your property is vacant.

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