Download your energy data or securely share it with a third party
The Ontario Ministry of Energy introduced a new requirement that beginning Nov. 1, 2021, most regulated Ontario electricity and natural gas utilities must provide their customers with access to their energy usage data in Green Button® format no later than Nov. 1, 2023.
Enbridge Gas has implemented this requirement, enabling you to both download your energy data in an industry-standard XML format and share this data with third parties that you authorize.
Solution has been certified by the Green Button Alliance™.
Share your energy data
You can provide third parties access to your natural gas energy data automatically with “Share My Data”.
Third parties can use the data to provide insights and recommendations on ways customers can save energy and money.
We recommend researching third parties prior to sharing your energy data with them to ensure they meet your needs. Enbridge Gas will ensure that the registered third party can accept your data securely before releasing your information. The third party that you authorize will only be sent the specific data categories you’ve specified.
For customers
Share my data allows you to share your energy data with a third party that you’ve authorized to receive your data.
Learn more Customer FAQsFor third parties
Access the third party portal, learn more about applying to become a third party that can obtain Enbridge Gas customer data and more.
Learn more Third party FAQsDownload your energy data
The Green Button format offers our residential and business customers a way to download their energy data to gain better insight into energy waste and inefficiencies, allowing you to save money and reduce demand on the energy system.
As an Enbridge Gas customer, you have access to download up to 24 months of energy data. The download process generates an .xml file containing your energy data based on the parameters you specify.
To download your energy data today, sign in or register for My Account and navigate to the Share My Data section. From here you can specify account and time period parameters for the .xml file download.
Frequently asked questions
A listing of third party companies that you can share your data with can be found here.
- Once you have selected a third party to share your energy data with, you will need to contact that third party to express your interest. To share your energy data with that third party, you will have to provide authorization.
- The third party will provide you with a link to an authorization form, where you will be directed to an authentication page to confirm your identity by:
- Entering your My Account login credentials, or
- If you do not have a My Account profile, provide your:
- Account #
- Postal code
- Email address
- Once confirmed, you will be presented with the authorization form where you will select:
- Time period of the data - up to prior 24 months.
- Duration of the data sharing period – select a specific date, or leave open indefinitely, with the ability to modify/terminate the authorization at a later time.
- Data categories - Account, billing and usage details. Select one or a combination of the data categories.
- Account(s) – Select one or multiple accounts. Please note, customers who do not have a My Account profile can only authorize one account at a time.
- The third party will provide you with a link to an authorization form, where you will be directed to an authentication page to confirm your identity by:
- Once you submit the authorization request, you will be directed to a page where you are presented with an authorization code. You will need to provide this authorization code to the third party.
You must sign up for My Account to access the Green Button service.
Yes, you have the ability to share your energy data with one or multiple third party companies.
You will need to submit separate authorization forms for each third party.
As an Enbridge Gas customer, you can choose to share with the third party(s) your account, billing, and usage details for up to 24 months of data, for multiple accounts.
Enbridge Gas will only share personal identifiable information (PII) such as account number, mailing and service address details if the customer has authorized Enbridge Gas to share it with a third party.
GREEN BUTTON and the Green Button Logo are registered trademarks owned by Departments of the U.S. Government.
The GREEN BUTTON CERTIFIED DMD mark and the GREEN BUTTON CERTIFIED CMD mark are trademarks or registered trademarks of the U.S. Department of Energy, used with permission.
The GREEN BUTTON ALLIANCE and the Green Button Alliance Logo are trademarks of Green Button Alliance, Inc.