What to do if you smell a gas leak?
If you smell a rotten egg odour, it could be a natural gas leak. Leave the area immediately and call our emergency number (see below) from a safe distance. Act quickly and remain calm—our emergency services are available 24 hours a day, 7 days a week.
Ohio - 1-877-542-2630
Ontario - 1-866-763-5427
What are the signs of a natural gas leak?
You smell a distinctive rotten egg or sulphur-like odour.
You see damaged connections to natural gas appliances.
You hear hissing or whistling noises.
Vegetation dies or is dying for no reason.
What should I do if I detect a gas leak?
- Go outside or leave the area immediately.
- Call the 24-hour Enbridge Gas emergency number at 1-866-763-5427 or dial 911.
- Never assume someone has already called.
Follow these safety precautions from Enbridge Gas:
- Don’t use phones or electronics near the leak.
- Don’t turn appliances or lights on/off.
- Don’t smoke or use lighters or matches.
- Don’t start any vehicles or motors.
- If leaking natural gas is burning, call 911—don’t attempt to put the fire out yourself.
- Have your natural gas appliances inspected every year.
Will a carbon monoxide alarm detect natural gas leaks?
A carbon monoxide alarm will detect unsafe amounts of CO in your home. It will not detect a natural gas leak.
