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Natural Gas Prices Explained

You have questions. We have answers.

We’re working hard to keep you informed and make it easier to manage your natural gas bills. From tips and rebates that can lower your energy use to payment plans that make budgeting easier, we’re here for you.

Your questions answered

Natural gas is a great value for your energy dollar

Natural gas is a dependable and affordable option, at about half the price of oil or propane and 48 percent less expensive than electric resistance (for example, baseboard heating).* Like other utilities, we buy wholesale to then deliver natural gas to you—you pay what we pay, without markup.

You can find information on our most current residential and business rates online, anytime.

See a snapshot of your chargesRate FAQs

* See footnote

Your questions answered

Here are explanations of some of your most pressing questions.

Number one

Why do natural gas prices change?

Enbridge Gas buys natural gas at a number of market supply hubs in Western Canada and the U.S. We pay market prices for natural gas and then pay other pipeline companies to transport the gas from supply hubs into our distribution system in Ontario. We adjust the rates we charge our customers for these items quarterly to reflect changes in market prices, which are passed through to our customers without mark-up. In addition, there are adjustments for the difference between our forecast costs and the actual costs from prior periods.

By buying gas at different times throughout the year and using a variety of contract lengths, we help reduce the impact of market price changes for our customers.

Number two

What’s changing April 1, 2024?

Starting April 1, 2024, customers will see a reduction in the rates they pay, reflecting decreases in market prices of natural gas supplies and the transportation of natural gas into our distribution system in Ontario.

Also effective April 1, the federal carbon charge will increase from 12.39 cents/m3 to 15.25 cents/m3. It's forecasted that for the average Ontario household, the federal carbon charge will add about $336-$366 to your annual natural gas bill between April 2024 and March 2025 (depending on your location). This charge increases annually each April and all of the money collected for this charge goes to the government.

Number three

How are rates set and how often do they change?

The rates for natural gas and gas transportation services (getting gas to you) are based on forecasts of what we expect to pay in the coming months. Because actual market costs can differ from our forecasts, adjustments are made quarterly (Jan. 1, April 1, July 1 and Oct. 1) subject to OEB approval. You pay what we pay for these services and nothing more. The costs are passed on to you without any markup.

Number four

What is Enbridge Gas doing to help me manage my natural gas bills?

We take every step possible to keep energy affordable. You pay what we pay—we pass the costs to buy natural gas from the market onto you without marking up the price. We also offer various programs to help you lower your energy use and budget your payments. Relief plans are also available to eligible customers.

How to reduce energy costs

House with a heart

Free upgrades for qualified homes

For low-income households, the Home Winterproofing program offers free insulation, air sealing and a smart thermostat to help families save money and energy.

Learn more

Smart thermostat

Instant discounts on smart thermostats

Enbridge Gas customers are eligible for a $75 discount on smart thermostats, offering them automatic savings and comfort.

Get offer

Piggy bank

DIY tips

Small changes add up! Check out low- and no-cost DIY tips to save energy and make your home more energy-efficient.

See upgrades

Relief and payment plans

  • Need more time to pay? For more flexibility on payment dates and amounts, set up installment payments in My Account.
  • Spread costs out with our Equal Monthly Payment Plan (EMMP). It evens out your bill throughout the year, making budgeting easier.
  • Get up to $500 in emergency relief per calendar year through the Low-Income Energy Assistance Program. Apply today through United Way Simcoe Muskoka.
*Based on 2,400 m3 annual consumption.
Notes: Natural gas price is based on Rate 1 rates in effect as of Jan. 1, 2024. Oil and propane prices are based on the latest available retail prices. Electricity rates based on Toronto Hydro rates as of Jan. 1, 2024, and Regulated Price Plan (RPP) customers that are on Time-Of-Use (TOU) pricing. It includes the Ontario Electricity Rebate (OER). Electric cold climate air source heat pumps are available but not included in the savings calculations. Costs have been calculated for the equivalent energy consumed and include all service, delivery and energy charges. The Federal carbon charge is included for all energy types as reported and expected to increase annually depending on government policies. HST is not included.