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Keep your gas meter clear

Gas meter covered in snow?

Keeping your natural gas meter accessible and appliance vents clear throughout the year is essential to your home safety and well-being.

During colder months, gently clear snow and ice from your natural gas meter, regulator and natural gas appliance vents to help avoid safety hazards, service interruptions and appliance malfunctions.

How to clear your gas meter

In warmer months, keep the area free of plants, shrubbery and landscaping.

After a storm, gently use a broom or soft brush to clear snow, ice or other debris from your natural gas meter, regulator and natural gas appliance vents.

Never use sharp objects, a shovel or a blower on the natural gas meter and vents.

Avoid hitting and kicking the natural gas meter and vents.

Maintain a clear path to your natural gas meter for accurate meter readings and emergency situations.

Remove any large icicles hanging above or on the natural gas meter and vents.

Leaky eavestroughs or exterior taps? Repair right away to prevent water from dripping on the natural gas meter and vents.

Natural gas meter near a sidewalk or driveway? Ensure it’s visible to snowplow drivers.

Snow icon

Can’t remove ice buildup?

If you suspect a problem or cannot remove ice buildup yourself, call us at 1-877-542-2630. We’ll take care of it for you.

Frequently asked questions

As a resident or the property owner, you are responsible for maintaining the gas line that extends past the gas meter into your home and for the safe operation, maintenance and repair of the natural gas appliances.

You should clear your natural gas meter and natural gas appliance vents often. In winter months, after every storm, gently clear snow or ice with a soft broom or brush. Protect the natural gas meter from overhead hazards such as icicles. In warmer months, keep the area free of plants, shrubbery and landscaping.

It’s also important to maintain a clear path to your natural gas meter so it can be reached safely at all times for accurate meter readings and emergency situations. Please ensure any pets are identified through a sign as they will need to be removed from the area to access the meter when needed.

Call us at 1-877-542-2630 to report icing buildup—we’ll take care of it for you. Do not try to melt or break the ice yourself. Never hit, kick or use sharp objects on your natural gas meter.

Repair any leaks right away. Water dripping on your natural gas meter, regulator or natural gas appliance vents can freeze, cause damage and create a safety hazard.

Call us at 1-877-542-2630 if you suspect a problem.

Every natural gas meter installation has a regulator and a pressure relief vent. Buildup can impact the ability to control the pressure of the natural gas supplied to your home, which could lead to a loss of heat, a fire or even an explosion.

Snow or ice buildup can also damage your natural gas meter’s piping, which could cause a natural gas leak.

Appliance intake and exhaust vents that are blocked by snow, ice or other debris can cause natural gas appliances to malfunction, which could release dangerous carbon monoxide into your home.