Your meter measures natural gas used in cubic feet. One cubic foot contains approximately 1,000 BTUs of heat--the equivalent of burning 1,000 kitchen matches. We use automated meter readings and our trained meter readers take readings remotely with computerized equipment.
With automated meter readings, your gas usage is determined by subtracting last month's reading (actual or estimated) from the current reading. A normal billing period can vary from 26 to 35 days. The dates used to calculate your bill, and your next scheduled meter reading date, are printed on your bill.
You can report your own meter readings by sign in to enter meter readings or check the next meter reading date for your area. If you are not registered to manage your account, you can register now.
How to read your meter
Meters have four or five dials; some with clockwise numbering, others are counter-clockwise. Record the smaller number if the pointer is between two numbers, except between nine and zero.
If the pointer is on a number, look at the dial to the right. If that pointer has not passed zero, record the smaller number.
To find out cubic feet used, take two readings, then subtract the earlier from the more recent.
Contact us to report a problem with your meter.
