In order to serve you better, please select your Enbridge Gas location services.
We noticed you are visiting from Utah, would you like to visit our Utah site?
For free emergency response service, available 24 hours a day, 7 days a week, call our emergency number at 1-877-542-2630 or 911 from a safe distance (like a neighbour's home).
We focus on providing safe and affordable energy while investing time and money into meeting the needs of the Ohio community. Sign into your online account to pay your bill, start a service order or enroll in a new billing program.
Phone: 1-800-362-7557
Hours: Monday to Friday from 7 a.m. to 7 p.m. EST (closed holidays)
Hearing and speech impaired customers should dial 711.
Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 p.m. You may have a shorter wait time if you give us a call outside of these times.
Phone: 1-800-362-2764 or 8-1-1
Website: oups.org/edig
If you are still having issues and need additional help, please fill out the form below. We try our best to respond within two business days.
If you are looking to have service turned on, turned off or transferred to a new address, please do NOT email us through the form below. These service orders can be submitted through Manage Your Account (MYA) or by speaking to an agent. We cannot schedule service orders via an email request or through the form below.
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