Your safety comes first
Millions of Ohioans depend on natural gas to stay warm, prepare meals and heat water—it’s a safe and reliable energy source.
As a property owner, you’re responsible for maintaining the natural gas line that extends past the gas meter into your home and for the safe operation, maintenance and repair of natural gas appliances.
We’re committed to keeping you safe at home, work and play. Review the information below for handy reminders and tips, such as when to test CO alarms or who to call if your basement floods.
Keeping you and your loved ones safe
Learn what to do around natural gas lines and equipment in the event of an emergency.
Smell gas?
If you smell rotten eggs or sulphur, leave the area immediately & call 911.
Call or click before you dig
Get a free locate before you start any digging projects—it’s the law.
Prevent CO poisoning
Know the symptoms of carbon monoxide (CO) poisoning and how to prevent it.
Keep your meter clear
Clear debris, snow and ice off your natural gas meter and appliance exhaust vents.
Emergency resources
Here’s who to call when you need assistance.
911
Call 911 for police, fire or medical emergencies, including if you smell gas.
1-877-542-2630
Report signs of a gas leak or other concerns to our 24/7 emergency hotline.
8-1-1
Call before digging projects.
