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AutoPay

A new, but familiar, way to automatically pay your bill.

AutoPay (formerly Automatic Bank Draft) is a free payment option that allows you to have your bill amount automatically deducted from your bank account each month. Sign in to your account to get started today!

How it works

  • Payments are automatically deducted from the account you choose. (Enbridge Gas Ohio will automatically debit your checking/savings account 10-21 days after the bill date.)
  • You can choose the most convenient day to make your payment and change your AutoPay day if you need to.
  • There are no fees.

How to pay your bill with AutoPay

Sign in to your account to enroll in AutoPay or to make changes to your existing AutoPay enrollment.

If you're a first-time user, you can register online.

Frequently asked questions

Yes, you can change the bank account used for payment up to the day before your next scheduled AutoPay payment.

Your bill will indicate you are enrolled in AutoPay and will include the AutoPay Date and Amount. Until then, pay your bill through your normal method.

Your AutoPay enrollment will not automatically transfer to your new account. You will need to enroll your new account in AutoPay.

Yes. Even if you were previously enrolled in Automatic Bank Draft, you will still need to confirm your enrollment in AutoPay. Just sign in to your account and confirm your banking information.

If you don't take this step, you won't be able to make changes to your bank account or AutoPay days.

Sign in to enrol or make changes

To improve your experience, we partnered with Paymentus Corporation (Paymentus) to manage AutoPay. Because Paymentus is a third-party vendor, you will need to re-authorize your enrollment. It's quick and easy, and you'll be able to make changes to your preferences without any last minute worries.

If you were previously enrolled in Automatic Bank Draft, you need to re-authorize your AutoPay enrollment. Until you complete the re-authorization process, you will not be able to make any changes to your AutoPay account.

Sign in to enrol or make changes

You will need to sign in to your online account to cancel a pending AutoPay payment. Follow the steps below to update.

  1. Sign in
  2. Select Payment (under the menu on mobile devices)
  3. Select AutoPay and then Update AutoPay

You cannot change the amount or date of a pending AutoPay payment but you can schedule or make a one-time payment.

You can cancel enrollment through your online account. 

  1. Sign in
  2. Select Payment (under the menu on mobile devices)
  3. Select AutoPay and Cancel AutoPay

No. AutoPay won’t affect your enrollment in any other program, including Budget Billing.

Yes. If you are on eBill, you will still receive your billing statement electronically. AutoPay doesn’t affect your enrollment in any other program.

AutoPay will not transfer to your new account. You will need to enroll your new account in AutoPay.

If you are enrolled in AutoPay (previously Automatic Bank Draft), please contact us to add a fixed monthly donation to your monthly bill.