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Energy Choice Agreement

An Energy Choice agreement, or contract, is an arrangement for setting the cost of natural gas between a supplier and a customer. These agreements can have a fixed rate, a variable rate, or a combination of both. A fixed rate remains the same each month for the duration of the contact, while variable rates can change depending on the nature of the agreement. Some agreements can even have a combination: a fixed price for a period of time and then variable afterwards, for example.

Things to consider when shopping for an Energy Choice Agreement:

  • Do I currently have an existing Energy Choice Agreement?
  • What is the contract term?
  • Is the rate fixed, variable, or both?
  • Are there any early termination penalties?

To compare Energy Choice offers, please visit the PUCO's apples to apples chart. If you are interested in a new Energy Choice Agreement, you will need to contact the supplier to enroll. Be sure you understand the details of the agreement before enrolling. Some suppliers offers may not be available in all Enbridge Gas Ohio service area. View a list of approved Enbridge Gas Ohio suppliers.

Find your current charges

If you participate in an Energy Choice agreement, your Current Charges portion have a named supplier on their bill along with contact information for the supplier. Energy Choice agreements are offered by participating suppliers offering contract rates. Rates can be fixed, variable, or include both in a contract term. Ending an Energy Choice agreement early may result in termination fees. Contact the supplier on your bill before making any changes.

Frequently asked questions

Before you make any changes to your Energy Choice agreement, please review our questions to ask a supplier.

One of two things will happen when your Energy Choice agreement ends:

Automatic renewal

You will need to review your contract terms and conditions and look for information about what happens at the end of the contract period and for any automatic renewal provisions. Automatic renewals are fairly common in supplier contracts. Keep in mind, your supplier is required to provide you with a notice by mail that your original contract is ending. In most instances, that notice will contain information about automatically renewing your contract. If the renewal notice contains no material changes, such as an increase in a fixed rate, a change from a fixed to a variable rate or any new fees from your original contract and is for a period of six months or longer, the supplier is required to send you a notice about your new contract's expiration by mail at least 45-days before your original contract ends. If your contract does not have a renewal provision, you will be returned to Enbridge Gas Ohio temporarily at the end of the contract period.

Return to Enbridge Gas Ohio before moving to SCO/MRR

  • Residential and small business customers: Customers whose contracts with an Energy Choice supplier or a governmental aggregation opt-in program expire without renewal will return to Enbridge Gas Ohio's SSO rate for up to two billing periods before they are moved to the Standard Choice Offer (SCO) rate and assigned to a participating SCO supplier.
  • Medium and large business customers: Customers whose contracts with an Energy Choice supplier or a governmental aggregation opt-in program expire return to Enbridge Gas Ohio's Standard Service Offer (SSO) rate for up to two billing periods. After that time, customers eligible to participate in Energy Choice are assigned to a participating retail MRR supplier if they do not choose a retail supplier on their own. Medium nonresidential customers may elect to receive service under the SCO.

Yes. You can switch to another natural gas supplier at any time, but if you are receiving service under an Energy Choice agreement or through a governmental aggregation program, there may be penalties for doing so. Depending on the supplier, you may be charged a cancellation fee to end your contract early. Check your contract to determine the amount of the fee. If you move directly from one natural gas supplier to another, the actual switch may take up to two billing cycles. At no time during the switch should you experience a disruption in your natural gas service. There is no termination fee to switch from the SCO or MRR to an Energy Choice agreement with a selected supplier.

Opting out of supplier lists can be performed by signing into Manage Your Account. Once you sign in, navigate to Edit Account Settings and select “Opt-In/Out of Supplier Lists”. Customers who opt out of supplier lists will block their information from being released for Energy Choice and governmental aggregation solicitations. However, this does not prevent a supplier from getting the customer's information from another source or using information from a previous list. Phone numbers are not included on supplier lists.

Some low-cost or no-cost ways to save energy and money include:

  • Adjust the thermostat temperature settings: You can save as much as 1 percent for every degree you lower your thermostat.
  • Furnace efficiency: Newer, higher-efficiency furnaces use less natural gas than older, less-efficient furnaces.
  • Home insulation: Well-insulated homes use less natural gas for heating than poorly insulated homes.

Yes, there are a number of programs that income-eligible residential customers can apply for including HEAP, PIPP Plus and EnergyShare Customers can apply for HEAP and PIPP Plus by calling the Ohio Department of Development at 1-800-282-0880. To apply for EnergyShare, customers can contact their local Salvation Army.