Please follow the guidance below to pay damage claims relative to damaged Enbridge EGO facilities, miscellaneous invoice and contract claims.
What types of payment may I use?
- Credit card or P-card: Visa, MasterCard, American Express, Discover
- Debit card: Visa, MasterCard, Star, Pulse, Accel, NYCE
- Check
Are there any fees?
- There is a convenience fee of $14.95 to pay invoices online or by phone. This fee goes to Paymentus, an authorized third party service provider.
- There is no charge to pay by mail.
When will the payment apply to my account?
- Payments made before 5 p.m. EST M-F will post to your account the same day.
- Payments made after 5 p.m. EST or on weekends or holidays will post the next business day.
How do I make an invoice payment?
Make your payment online, by phone, or by mail.
- Make an online payment.
- Call 1-833-268-4343 to pay by phone.
- Send payments to the addresses below.
Regular mail
Enbridge Gas Ohio
Attn: MRP
P.O. Box 26543
Richmond, VA 23290-0001
Overnight/courier
Enbridge Gas Ohio
Attn: MRP
600 E. Canal Street
Richmond, VA 23219
Note: Please include your account number on your check mail.
