How to read your meter
Your meter measures natural gas used in cubic feet. One cubic foot contains approximately 1,000 BTUs of heat--the equivalent of burning 1,000 kitchen matches.
Meters have four or five dials; some with clockwise numbering, others are counter-clockwise. Record the smaller number if the pointer is between two numbers, except between nine and zero.
If the pointer is on a number, look at the dial to the right. If that pointer has not passed zero, record the smaller number.
To find out cubic feet used, take two readings, then subtract the earlier from the more recent.
Need to report a problem with your meter?
Call our customer service line at 877-776-2427 between 7 a.m and 6 p.m., Monday through Friday.
