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Everything you need to know about your Enbridge Gas bill

To better understand the various charges and terms that appear on your bill, view the bill samples in the sections below and refer to the details for each numbered item.

Billing and payment summary

  1. Account number
    Your Enbridge Gas account number.
  2. Total amount due upon receipt
    An overview of your account, including your previous bill amount, any payments received since the last billing cycle and your current charges(7) section.
  3. Summary of current charges
    This section shows your current month's gas usage and any other charges and credits. See current charges(6) for more details on these charges.

Meter and usage

  1. Gas usage history
    This chart shows your monthly natural gas usage for the last 13 months, and also shows information from the current billing month compared against the same month last year.

Amount due

  1. Amount due
    The total of all charges and credits as detailed in the summary of current charges(3).

Explanation of bill

  1. Current charges
    Your gas charges include usage for the current month (your meter reading (measured in therms) multiplied by your rate plan), as well as a fixed monthly basic facilities charge and state sales tax.
  2. Other charges & credits - unregulated
    This section includes charges for unregulated services such as appliance sales, installation, maintenance and repair programs that are not part of the regulated services offered by Enbridge Gas North Carolina.

Disclaimer: The above is a sample bill provided only to help explain your Enbridge Gas North Carolina bill. The current charges, total other charges, credits, usage, and other information on the sample bill are provided as an example, and in no way bear any relationship to the actual charges, credit, usage or other information on your Enbridge Gas North Carolina bill.

Additional resources

  • Meter

    How to read your meter
    Your meter tracks your natural gas usage, in cubic feet, much like a car odometer counts the cumulative total of miles driven.