Explore the different ways to pay your bill
We’ve made it as convenient and easy as possible for both residential and business customers to pay their energy bills; take a look below and see which way best meets your needs. Consider enrolling in eBill to receive your bill details directly to your email inbox and pay from your computer or your phone.
Ways to pay your Enbridge Gas bill
One -time online payment
Make a one-time payment online from your checking or savings account (ePay).
- There's no fee to make a one-time online payment.
- Payments post to your account immediately.
- Pay now or schedule a payment for a future date.
Register or sign in your account.
One -time guest payment
Use a third party (Paymentus)* to easily make a one-time payment.
- $3.50 fee per transaction charged by Paymentus.
- Payments post to your account immediately.
- Credit or Debit cards accepted include Visa, MasterCard, Discover and American Express. Digital payment methods including PayPal and Amazon Pay are also accepted.
* Additional restrictions may apply.
When you make your payment, you may see either Dominion Energy or Enbridge Gas on the payment portal. We thank you for your patience as we continue to transition to the Enbridge Gas name.
Use Paymentus with a credit or debit card to easily make a one-time payment, or enroll in AutoPay for automatic monthly payments.
- $3.50 fee per transaction charged by Paymentus*.
- One-time payments post immediately. AutoPay payments post 10 days prior to the bill due date.
- Credit or Debit cards accepted include Visa, MasterCard, Discover and American Express. Digital Payment Methods including PayPal and Amazon Pay are also accepted for one-time payments only.
* The fee can be waived if paperless. Additional restrictions may apply.
Create a recurring automatic monthly bank draft payment online from your checking or savings account (AutoPay).
- There's no fee to make an online payment.
- Payments post to your account in time for the due date.
Some limitations may apply.
- $3.50 fee per transaction charged by Paymentus.
- Payments post to your account immediately.
- Visa, Mastercard, American Express, Discover, Debit cards or electronic check.
Call us at 800-450-9159.
Pay your energy bill by mailing in a check or a money order.
Regular Mail
Enbridge Gas North Carolina
Customer Payments
P.O. Box 25715
Richmond, VA 23260-5715
Overnight Mail
Enbridge Gas North Carolina
Customer Payments
600 E. Canal Street
Richmond, VA 23219
Please write your account number on check or money order and include payment stub with your bill payment.
Pay your bill in person that accepts check, money order, or cash.
Authorized payment locations:
- Payments made at authorized payment locations post immediately.
- Walmart accepts cash or PIN-based debit card.
Find an authorized payment location
Non-authorized locations:
- Payments made at non-authorized locations that accept payments do not post immediately.
