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Here are helpful how-to videos demonstrating how to turn on the meter when you start service.

When a new service is started, the meter will be unlocked on the date requested and left in the off position. When the meter is unlocked and ready to be turned on, a tag will be attached to the meter with instructions. A qualified individual will need to turn on the gas meter, as well as check and light natural gas appliances.


Please note that these instructions only apply to customers in Utah, Idaho and Wyoming.

How to turn on your gas meter (English)

How to turn on your gas meter (Spanish)

Note: These videos are branded Dominion Energy. We ask for patience as we migrate to the Enbridge Gas brand.