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Smell natural gas?

For free emergency response service, available 24 hours a day, 7 days a week, call our emergency number at 1-800-767-1689 or 911 from a safe distance (like a neighbor's home).

We focus on providing safe and affordable energy while investing time and money into meeting the needs of the Utah/Idaho/Wyoming communities. Sign into your online account to pay your bill, start a service order or enroll in a new billing program.

Contact information

Billing and payments

Phone: 1-800-323-5517 (for Utah, Wyoming and Idaho)
Hours: Monday to Friday from 7 a.m. to 6 p.m. MT (closed holidays)
Hearing and speech-impaired customers should dial 711.

Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 p.m. You may have a shorter wait time if you give us a call outside of these times.

Not from Utah / Idaho / Wyoming?

Please call the number for your state or province:
Ohio: 1-800-362-7557
Ontario: 1-877-362-7434

Call or click before you dig

Phone: 8-1-1
Website: call811.com

Contact us by mail

Payments:
Enbridge Gas
P.O. Box
27031
Richmond, VA 23261-7031

Correspondence only:
Enbridge Gas
P.O. Box
45360
Salt Lake City, Utah 84145-0360

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If you are having issues and need help, please fill out the form below. We do our best to respond to customer service inquiries submitted online within three business days. Please do not report emergencies through email.