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Smell natural gas or suspect a leak?
Report it! From a safe place, call 911 and Enbridge Gas Utah, Idaho & Wyoming at 800-767-1689.

A natural gas leak can be dangerous. Here are some tips to stay safe.

What is natural gas?

Natural gas is non-toxic, colorless, odorless and lighter than air. An odor is added to help you detect a potential gas leak. Signs include:

  • A rotten egg odor.
  • Discolored or dead vegetation over or near the pipeline.
  • A hissing, whistling, or roaring sound near a gas appliance or pipeline.
  • Dirt or debris blowing into the air; persistent bubbles in water-covered areas.
  • Flames (if a leak has ignited).

If a leak occurs:

  • Leave the area immediately.
  • Warn others to stay away.

From a safe place, call 911 and Enbridge Gas Utah, Idaho & Wyoming at 1-800-767-1689. Reporting a gas leak can't be done online.

What not to do if you suspect a gas leak:

  • Do not try to turn natural gas valves on or off.
  • Do not smoke, use a lighter or strike a match.
  • Do not use any electric switch, telephone or cell phone, garage door opener or flashlight as they can cause sparks and ignite gas.
  • Do not start or stop nearby vehicles, machinery, or things that may spark.

Dig safely

If you are planning to dig on your property, follow these important steps:

  1. Call before you dig. State laws require that before digging, you call 811 or visit call811.com to have your lines located at least 2 full working days before you begin any excavation work.
  2. Wait. At no cost to you, technicians will mark the location of the utility lines on your property. Once all lines are marked, you can then safely begin your digging project.
  3. Respect and pay attention to the markings for your safety.

Dig with care. If you accidentally hit the pipeline, no matter how minor it may seem, leave the area immediately. Then call Enbridge Gas from a safe place at 1-800-767-1689 and 911.