Dominion Energy is now Enbridge Gas in Utah, Wyoming and Idaho

• Name and logo: Customers who were previously provided natural service by Dominion Energy are now served by Enbridge Gas in Utah, Wyoming and Idaho. You may sometimes see references to Enbridge Gas Utah, Enbridge Gas Wyoming, and Enbridge Gas Idaho. By 2025, all Dominion Energy logos and references will be replaced by Enbridge Gas on items like bills, vehicles, and uniforms.
• Websites: By November, customers in Utah, Wyoming and Idaho will be redirected to the Enbridge Gas website when visiting Dominion Energy's website. The websites you use to access accounts, nominate gas, or conduct other business as residential, commercial or industrial customers may be found on enbridgegas.com (if you are not automatically redirected).
• Payee information: When paying your bill, we ask that you change the payee name to Enbridge Gas. The payee is the entity you pay for service. All other payment and account information remains the same, including your natural gas account number. No changes are needed if you currently utilize automatic payments.
• Payments by check: If you pay natural gas bills by mailing a check, please make payments to Enbridge Gas, P.O. Box 27031, Richmond, VA 23261-7031.
• Payments at authorized pay stations: If you pay natural gas bills at authorize pay stations, please pay Enbridge Gas.
• Payments through your bank: If you pay your bill manually via bank pay, please update the payee to Enbridge Gas UT WY ID. Don’t worry if your bank doesn’t currently show this payee option—we will still receive your payment with the existing payee.

Please be assured that regardless of your preferred payment method, the payee name will not affect how your natural gas payments are received or processed.

• Phone numbers: You can continue to reach Customer Care by calling 800-323-5517 Monday through Friday, 7 a.m. to 6 p.m. For gas line breaks, leaks or odors, you may continue to call 800-767-1689 any time.
• Customer service: Calls and service will continue to be provided by friends and neighbors in your community who are now employed by Enbridge Gas.
• Gas and service rates: The rates you pay for natural gas supplies and service will be unaffected by this transition. As always, customer bills will be affected by usage, the fluctuating cost of natural gas, the cost of providing service, and maintaining infrastructure.
• Programs, services and agreements: Your participation in Auto Pay, Budget Billing, eBill, payment arrangements, energy assistance, landlord agreements, GreenTherm, or CarbonRight are unaffected.
• Regulating entities: Service and rates will continue to be governed by the public service commissions of Utah and Wyoming.
• Gas supplies:   We will continue to source natural gas supplies from the Intermountain West.   For more details about how the utility sources gas supplies and ensures reliable service, please see the annual Integrated Resource Plan. 
• Improvement projects: Pipeline-replacement projects will continue as planned to maintain a safe and reliable natural gas system.
• HomeServe billing: Customers who have taken advantage of HomeServe’s offerings will continue to be billed for those services on their monthly gas bill.

• Mobile app: Please continue using the Dominion Energy app for mobile access to your natural gas account. More information on your mobile app experience will be provided at a later date.

Be aware of scammers who call and claim to be collecting on your bill and ask for an online or over-the-phone payment. Please remember that Dominion Energy and Enbridge employees will never call or show up at your home to demand a payment and will never request to enter your home without proper identification, an appointment, or a reported emergency.

By 2025, all references to Dominion Energy will be replaced by Enbridge Gas on items like bills, vehicles, and uniforms. If you have any questions, please call 800-323-5517 to verify the status of your account or work happening near your home or business.

The rates you pay for natural gas supplies and service will be unaffected by this transition. As always, customer bills will be affected by usage, the fluctuating cost of natural gas, the cost of providing service, and maintaining infrastructure. Changes to natural gas rates may occur as part of our pre-established regulatory process and timelines and are unrelated to this ownership change.